Retail Sales Representative (Technology)

As a dynamic and forward looking company, Gamers Lounge is offering the opportunity for a talented and energetic individual to work as a Retail Sales Representative in our retail store.

Using your positivity, customer relations and thinking-out-of-the-box capabilities to bring our products to life. Being supported in achieving targets while joining an experienced and fun team. Keeping yourself up to date with the latest products and services on offer. Handle customer queries positively and be responsible for end-of-day reconciliation.

 Responsibilities:

  • Welcome customers as they arrive and inquire into their choice of electronic and gaming products
  • Possess deep knowledge of products and the ability to effectively and clearly demonstrate and explain offers, pricing, and product features to customers
  • Good working experience dealing face-to-face with customers in a retail environment, preferably high-tech products or consumer electronics
  • Inspect, troubleshoot and repair IT products
  • Installation of Operating Systems such as Microsoft Windows & MacOS
  • Continue to develop own technical skills and expertise in workshop technology sufficient and consistent with the needs of the department
  • Provide technical assistance and resolution as necessary to customers

Required Skills:

  • Excellent communication skills in both English and Maltese
  • Customer oriented with good communication skills
  • A highly organised and proactive individual
  • Detail oriented individual with strong drive to achieve work success
  • Good knowledge of the esports industry
  • An ability to work on his/her own initiative and also as part of a team
  • Friendly, outgoing and flexible attitude
  • Good products knowledge and in-depth view of future technologies
Job Category: Sales Technical
Job Type: Part Time
Job Location: Malta

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